IT IL FOUNDATION & SERVICE LEVEL MANAGEMENT
February 11, 2009 by
Filed under IT Management Workshop
February 26-27, 2009
Gedung 1 BPPT Lt.15 R: 1504 Jl. MH. Thamrin No. 8 Jakarta Pusat
Introduction
ITIL stand for Information Technology Infrastructure Library
Develop by CCTA (Central Computer and Telecommunication Agency now Office of Government Commerce, OGC) in the 1980’s Objective: Efficient and cost-effective use of IT resources Other ITSM framework based on ITIL:
HP ITSM Reference model
IBM- IT Process Model
Microsoft (MOF
Related posts:
- IT IL FOUNDATION & SERVICE LEVEL MANAGEMENT IT IL FOUNDATION & SERVICE LEVEL MANAGEMENT Course Code:...
- IT Service Management based on ISO 20000 IT Service Management based on ISO 20000 Course Code:...
- Supply Chain Management Supply Chain Management Course Code: ITSCM COURSE OVERVIEW: This...
- Effective Method to use Microsoft Project 2002/3 1-Day Workshop Effective Method to use Microsoft Project 2002/3...
- IT Audit based on ISO 19011 and COP ISO 17799 IT Audit based on ISO 19011 and COP ISO...
Related posts brought to you by Yet Another Related Posts Plugin.
Comments
Feel free to leave a comment...
and oh, if you want a pic to show with your comment, go get a gravatar!